All healthcare professionals and billing companies know that sometimes claims fall through "the cracks and don't get followed up on"  which causes doctors, facilities and medical groups to lose money.  At MBA since we know this may happen from time we offer our clients the Guarantee that if this happens because of something we did or "did not" do we will pay you an amount equal to the Medicare payable for that service.  This means you don't lose the money.  If you try telling the billing specialist you have working for you inhouse that you are going to make them pay you for claims they don't get paid, I assure you you won't have a billing staff for long. Our Guarantee is the one thing that sets us apart from all inhouse billers and all other billing companies.  No one else puts their money behind their promises!  Call MBA and get all your money collected.